I'm not an expert in anything, but I am curious about business and have a passion for continual learning.
Posts by The CEO:
- Are AU/NZ companies paying lip service to customer experience?
- Empowering Employees to Recover Service Quickly
- Customers Like Self Service, Unless…
- Corporate Culture Rethink Required?
- 10 Loyalty Lessons From Brands With Superfans
- What time is the 3 O’clock Parade?
- Customer Centric IT
- The Value of Customer Experience
- Pathways to Customer Centricity
- How did we get here?