I'm not an expert in anything, but I am curious about business and have a passion for continual learning.
Posts by The CEO:
- Bringing a ‘Customer-Centric’ Focus to Life at Your Company
- Talk Is Cheap
- Why have Customer Service?
- Treat Customer Advocacy As A Management System
- What’s The Top Imperative At Your Company?
- What Business Are You In?
- Are You Serious About Your Customer’s Experience?
- Where Do We Start?
- Brian Schwartz: What Makes Great Leaders
- Innovation: Lessons From History